Warehouse Manager Job Description

Warehouse Manager About [Company Name] [Company Name] operates a [X sq ft] [fulfillment center / distribution center / warehouse] in [location], processing [X] orders per day across [X] SKUs. We serve [e-commerce customers / retail partners / wholesale clients] and we're growing rapidly — making operational excellence and team development our top priorities. Role Overview We are seeking an experienced Warehouse Manager to lead all inbound, storage, outbound, and returns operations at our [location] facility. You will manage a team of [X] associates across [X] shifts, own key KPIs including order accuracy, pick rate, and on-time shipment, and maintain a safety-first culture compliant with OSHA standards. This role reports to the [Director of Operations / VP of Supply Chain / Regional Operations Manager]. Key Responsibilities • Oversee all day-to-day warehouse operations: receiving, putaway, picking, packing, shipping, and returns processing • Manage, schedule, and develop a team of [X] warehouse associates and supervisors across [X] shifts; conduct performance reviews and drive engagement • Own facility KPIs: order accuracy (target [X]%), on-time ship rate (target [X]%), units per hour (UPH), shrinkage %, and cost per unit shipped • Operate and optimize the Warehouse Management System ([Manhattan / Blue Yonder / SAP EWM / Oracle WMS / other]) to maximize inventory accuracy and labor efficiency • Lead physical inventory counts and cycle counts; investigate and resolve discrepancies above threshold • Maintain a safe working environment — enforce OSHA compliance, conduct safety audits, manage PPE availability, and investigate all incidents to root cause • Coordinate with procurement, transportation, and customer service teams on inbound scheduling, carrier pickups, and order exception management • Drive continuous improvement: implement process changes, layout optimizations, and technology upgrades to improve throughput and reduce cost • Manage facility maintenance, equipment (forklifts, conveyors, dock equipment), and vendor relationships for repairs and services • Prepare and manage the warehouse operational budget; report on cost variances to leadership Qualifications • [3+] years of warehouse or distribution center management experience, including direct supervision of [X+] associates • Experience operating a WMS at scale; [Manhattan / Blue Yonder / SAP EWM / Oracle WMS] experience preferred • Strong knowledge of OSHA regulations, forklift safety, and warehouse safety best practices • Proficiency with data analysis tools (Excel, Google Sheets, WMS reporting); experience with continuous improvement methodologies (Lean, 5S, Kaizen) a plus • Forklift certification; [OSHA 30 / First Aid certification] preferred • High school diploma required; Bachelor's degree in Operations, Supply Chain, or Business preferred • Ability to work [day shift / night shift / rotating shifts] and flexible hours during peak periods What We Offer • Base salary: $[X] – $[Y] • [Performance bonus tied to facility KPIs] • [Health, dental, vision benefits] • [Paid time off and sick leave] • [Tuition reimbursement / career advancement to Senior Manager or DC Manager] • [Modern facility with updated equipment and technology] [Company Name] is an equal opportunity employer. We welcome applications from candidates of all backgrounds.