Process Improvement Analyst Job Description Template (Free, 2026)

Job Title: Process Improvement Analyst Department: Operations / Business Excellence / Continuous Improvement Location: [City, State] — Hybrid Reports To: Director of Operations / Head of Business Excellence / COO Employment Type: Full-Time About [Company] [Company] is a [stage/industry] organization committed to operational excellence. Our [Operations / Customer Service / Finance / IT] functions handle [describe operational scale and complexity] and we are building a dedicated process improvement capability to reduce waste, improve quality, and accelerate cycle times across our core workflows. About the Role As a Process Improvement Analyst, you will identify, analyze, and redesign inefficient business processes using structured Lean/Six Sigma or BPM methodologies. You will lead DMAIC projects, facilitate Kaizen events, and develop process maps and standard work documentation that make improvements stick. You are equally comfortable on the floor with frontline teams and in front of a data set, and you bring the change management skills to ensure improvements sustain over time. Key Responsibilities • Conduct process discovery and mapping sessions using BPMN, value stream mapping, or swimlane diagrams to document current-state workflows. • Analyze process data to identify root causes of waste, defects, delays, and rework using Lean and Six Sigma tools (Pareto, fishbone, FMEA, control charts). • Lead DMAIC improvement projects from Define through Control; manage project timelines, milestones, and stakeholder communication. • Facilitate Kaizen events, process walkthroughs, and cross-functional improvement workshops. • Develop and document standard operating procedures (SOPs), work instructions, and control plans to sustain improvements. • Measure and report improvement outcomes — quantify cost savings, cycle time reduction, quality improvement, and productivity gains. • Build the organization's process improvement capability through coaching, training delivery, and methodology guidance for process owners. • Partner with IT to identify automation and digitization opportunities within redesigned processes. • Maintain the process improvement project portfolio — prioritize initiatives by impact and feasibility, track progress, and communicate results to leadership. • Support regulatory compliance improvement initiatives where process redesign is required. Required Qualifications • 3+ years of experience in process improvement, business analysis, or operational excellence roles. • Lean Six Sigma Green Belt certification required; Black Belt preferred. • Proficiency with process mapping tools: Visio, Lucidchart, or equivalent. • Strong data analysis skills — Excel, and experience with Minitab or similar statistical tools for Six Sigma analysis. • Proven track record of leading improvement projects that delivered measurable, sustained results. • Excellent facilitation skills — able to lead workshops with diverse, multi-level stakeholder groups. • Bachelor's degree in Industrial Engineering, Operations Management, Business, or a related field. Nice to Have • Six Sigma Black Belt certification. • Experience with BPMN 2.0 and process automation platforms (Power Automate, UiPath, or Appian). • Familiarity with APQC process frameworks. What We Offer • Base salary: $65,000 – $115,000 depending on experience • Annual performance bonus tied to documented savings and improvement outcomes • Lean Six Sigma Black Belt training sponsorship • Full benefits: health, dental, vision • 401(k) with company match • High-visibility role with direct access to operations leadership