VP of Operations Job Description Template (Free, 2026)

Job Title: Vice President of Operations Department: Operations Location: [City, State] — Hybrid / On-site Reports To: Chief Executive Officer / Chief Operating Officer Employment Type: Full-Time About [Company] [Company] is a [stage/industry] company with [$X]M in revenue and [X] employees operating across [X locations / markets]. Operations is the critical function that enables our growth — from customer fulfillment through supply chain, facilities, and process infrastructure. About the Role As Vice President of Operations, you will own the design, performance, and continuous improvement of [Company]'s core operational functions. You will lead a team of [X] managers and individual contributors, manage an operating budget of [$X]M, and be directly accountable for the efficiency, quality, and scalability of our operations. This is a hands-on, high-ownership role — you build, you lead, and you deliver. Key Responsibilities • Own end-to-end operational performance across [supply chain / fulfillment / customer operations / facilities — customize] functions. • Set, track, and continuously improve operational KPIs: throughput, cost efficiency, quality metrics, and SLA compliance. • Lead, develop, and retain a team of [X] operations managers and frontline supervisors; build a high-performance operational culture. • Develop and manage the annual operations budget; identify and capture efficiency opportunities while maintaining quality and speed. • Drive a continuous improvement culture through Lean, Six Sigma, or equivalent methodologies — own a measurable annual efficiency target. • Partner with the executive team to translate strategic growth plans into operational capacity plans, hiring plans, and capital investment recommendations. • Oversee all vendor and supplier relationships critical to operational performance; own contract performance and SLA management. • Ensure all operations comply with safety, legal, environmental, and regulatory requirements. • Lead major operational initiatives: new facility launches, system migrations, process redesigns, and geographic expansions. • Represent operations on the executive leadership team; contribute to company strategy and resource allocation decisions. Required Qualifications • 12+ years of progressive operations leadership experience, including at least 4 years at director or VP level. • Proven track record of scaling and improving operations in a complex, multi-location or multi-functional environment. • Strong financial management skills — experienced in building and managing multi-million dollar operating budgets. • Data-driven decision maker: able to use operational metrics to diagnose problems and drive improvements. • Lean, Six Sigma, or equivalent process improvement experience strongly preferred. • Bachelor's degree in Operations Management, Industrial Engineering, Supply Chain, or Business; MBA preferred. Nice to Have • Experience in [specific industry vertical: e-commerce fulfillment, SaaS customer ops, manufacturing, logistics]. • Experience with [specific systems: SAP, Oracle WMS, NetSuite, Salesforce Service Cloud]. • PMP or APICS certification. What We Offer • Base salary: $150,000 – $250,000 depending on experience • Annual bonus: 15–30% of base tied to operational KPIs • Equity / RSU participation • Full executive benefits package • 401(k) with match • Career trajectory to COO for outstanding performers